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How Can I Confirm That My Order Has Been Placed Successfully?Updated 4 months ago

Ensuring your order is successfully placed with My Little Necklace is straightforward and hassle-free.

Immediate Order Confirmation

Once your payment is completed, you will receive an email confirmation right away. This email serves as your proof that the order has been successfully placed.

Troubleshooting Missing Confirmation Emails

If you haven't received your order confirmation email, here are some possible reasons and solutions:

  • Spam or Junk Mail Folder: Your confirmation email may have been mistakenly marked as spam or junk. Check these folders in your email account.
  • Email Blocking by ISP: Occasionally, certain Internet Service Providers, especially @aol.com and @yahoo.com, may block our emails. Ensure our emails aren't being filtered out.
  • Email Address Typo: There might be a small error in the email address you provided during checkout. Double-check the address you entered.
  • Apple Pay Orders: If you used Apple Pay, the confirmation email is sent to the address associated with your Apple Pay account, often an iCloud address. Be sure to check that inbox.

Next Steps

  • Check Spam/Junk Mail: Start by checking your spam or junk mail folder for the confirmation email.
  • Contact Us: If you still can't locate the confirmation email, please contact our customer support team. We are here to assist you and ensure your order is confirmed.

Shipping Notification

After our logistics team dispatches your package, you will receive another email with shipping details. This keeps you updated on your order status and allows you to track your new My Little Necklace jewelry piece.

Thank you for choosing My Little Necklace. We look forward to creating a beautiful, personalized piece just for you!

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