My Little Necklace Global logo
My Little Necklace Global logo

All articles

How Can I Confirm That My Order Has Been Placed Successfully?Updated a year ago

It's a piece of cake!

At My Little Necklace, we send you an email immediately after your payment has been made.

Did you not receive your order confirmation email? There could be several reasons:

  • The email might have ended up in your spam or junk mail folder.
  • Your Internet Service Provider could be blocking our emails (this occasionally happens with and e-mail addresses).
  • You might have made a small error when typing your email address.
  • You placed an order with Apple Pay. Apple requires that the order confirmation be sent to the address linked to Apple Pay. This is often an iCloud address. Make sure to check it!

Start by checking your spam or junk mail folder. If you still can't find the confirmation email, don't hesitate to contact our team who will be happy to help you.

Moreover, as soon as our logistics team dispatches your package, we will send you another email to let you know. All that's left for you to do is relax and eagerly await your new My Little Necklace piece of jewelry!

Was this article helpful?